Deliver a five-star candidate experience, every time.
Our conversational hiring platform gives your team its own 24/7 concierge to automate time-consuming admin work and provide a high-touch, white glove experience from hello to hired.
Built for all kinds of hospitality businesses.
Deliver exceptional guest experiences, starting with your staff.
Automate high-volume recruiting for diverse roles, from front desk to housekeeping.- Streamline candidate screening and interview scheduling to reduce time-to-hire significantly.
- Deliver a seamless, mobile-first candidate experience, including text-to-apply and mobile offer letters.
- Onboard new hires efficiently with automated forms and guided experiences, ensuring they're first-day ready.
Hit the jackpot with your hiring, every time.
- Accelerate recruitment for dynamic casino environments with instant candidate engagement and automated screening.
- Manage large-scale hiring events effortlessly, turning applicants into hires faster than ever.
- Provide 24/7 candidate support and real-time answers through an AI assistant.
- Improve candidate satisfaction and reduce drop-off rates with a frictionless application and onboarding process.
Scale your hiring across every location.
- Automate up to 90% of the hiring process across all your franchise locations, freeing up managers.
- Enable on-demand hiring with simple, intuitive tools accessible to busy frontline managers.
- Ensure consistent candidate experience and brand messaging across your entire network.
- Reduce recruitment costs and save valuable time with an AI-powered Conversational ATS tailored for distributed teams.
Olivia assists hospitality recruiters and transforms hiring across the country.
Olivia handles recruiting tasks so your general managers don’t have to.
Designed for the (very busy) frontline manager.
Managers are business operators — managing schedules, your customer’s needs, and putting out fires everywhere. The last thing they have time for is administrative hiring work.
Olivia creates a new paradigm — making on-demand hiring possible by managing the back and forth of candidate interactions and logistics 24/7, so your managers don’t have to.
Real results from real clients.
$700,000
Annual reduction in recruitment marketing
300,000
Applications processed in less than 90 days
Advertise jobs with a simple text to apply experience.
Olivia reduces dropoff by making it simple for hourly and salaried candidates to apply in minutes where they’re most comfortable, 24/7: their phones.
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Schedule qualified candidates for interviews — instantly and automatically.
From scheduling to rescheduling to reminders, Olivia ensures you never have to worry about endless back and forth, double booking, or interview no-shows again.
Send offers that candidates can accept from their phone.
Delivering an exceptional hiring experience shouldn’t stop once the interview is over. New hires are greeted with customized offer-letters, mobile-friendly onboarding forms, and an assistant to guide them through the entire process.
Onboarding so everyone is first day ready.
Olivia can share tax documents, background checks, and more — and she’ll be there to answer any questions new hires have along the way.
Frequently asked questions
Paradox is built to handle the unique demands of hospitality — from hotels and casinos to restaurants and entertainment venues. Our AI assistant works 24/7 to engage candidates, automate interview scheduling, and even handle onboarding paperwork, freeing up your general managers to focus on what they do best: creating great guest experiences.
With Paradox, you can standardize your hiring process across every property or franchise without sacrificing brand identity. Paradox delivers a consistent, best-in-class applicant experience while giving your corporate team the centralized visibility it needs to succeed.
From AI assistants customized for each location to a portfolio of unique career sites for every brand, our platform makes it easy to maintain a cohesive experience. We handle the complexities of multi-brand, localized, and internal hiring so you can focus on finding the best talent.
See how brands like Great Wolf Lodge and Marriott International use Paradox to scale their hiring efforts.
Absolutely. Paradox helps you build a talent pipeline of former staff and silver-medalist candidates that you can tap into for seasonal rushes, large events, or new property openings. Our system makes it easy to send automated, personalized texts and emails to bring great applicants back.
Yes. In hospitality, a great candidate experience is crucial. We make applying fast and easy — candidates can apply in minutes from their phone via text or QR code. Our AI assistant provides instant responses and keeps them engaged, ensuring a seamless and positive experience from the very first interaction.
Our platform is designed to manage a high volume of applicants without overwhelming your team. It automates time-consuming tasks like screening candidates and scheduling interviews, allowing your managers to focus their time on the most qualified people. This helps you hire faster without losing the personal touch that defines hospitality.
Yes. The Paradox platform is designed to connect seamlessly with your existing HR technology. We offer integrations with the world's leading providers, including major ATS, CRM, HCM platforms like Workday and SAP SuccessFactors, major background check providers, and leading job boards. This ensures that candidate data, application statuses, and scheduling information sync automatically, creating a unified and efficient workflow for your recruiting teams. Explore all of our integrations.
Meet Rachel.
Her team is growing faster than ever.
400% increase in candidate flow
$700K saved annually from job advertisements.
How it’s going.
Not only was their new AI assistant able to take hours of administrative work off the recruiting team’s plate, they also created the kind of modern, “internet generation” experience that Rachel knew would resonate with the type of people her team was recruiting.
Every great hire starts with a conversation.
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in Scottsdale, Arizona
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