How the Canadian grocery retailer, Sobeys, is hiring store employees faster — and saving more time — than ever.
decrease in no-show rate
time to hire
Industry
:
Retail
Employees
:
123,000+
Stores
:
1,500+
With the sheer volume of locations that Sobeys operates, maintaining a consistent cadence of hiring team members is paramount to their success. With the objective to transform the TA function at the grocery retailer, the team began to evaluate and select hiring technology that would enhance the candidate experience and streamline hiring with automation. Not only did they need to upgrade how their hiring process, but they also wanted that technology to integrate with their current tech stack.
Instant engagement.
Make event registration as easy as a quick text conversation. Sam helps Sobeys applicants apply 24/7.
Perfect fit.
Sam is able to answer questions from candidates, regardless of what or when they ask.
Auto-scheduling.
Sam syncs with managers' calendars to optimize the agenda and assure quality candidates are met with.
Lead, Talent Acquisition Process & Technology
When candidates want to register for a virtual event, Sam automatically interacts with them, 24/7, to handle the process. She will instantly screen candidates, as well as answer any questions they have. If they're deemed to be qualified, she automatically moves to schedule them for an interview, all without manual intervention.
With Sam helping the Sobeys team, average virtual event time to hire has plummeted to 2 days. This is helping to keep all stores staffed, ensuring a quality customer experience.
By leveraging their conversational AI assistant and virtual events, Sobeys has saved hiring managers hours of administrative work and ensured more candidates show up to their interviews.
reduction in interview no-show rate.