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How U.S. Xpress combats a labor shortage with recruitment automation.

Implementing conversational recruitment automation to increase applicants and save recruiters time.
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The American Trucking Association recently reported that there were 60,000 fewer drivers than open opportunities. U.S. Xpress sought a way to combat that shortage with modernized recruiting methods.

U.S. Xpress introduced Nick, their conversational AI assistant, to capture candidate information and guide them through the application process, resulting in a simplified experience for candidates and recruiters.

  • Nick has turned a previously clunky candidate experience into one with nearly unanimous satisfaction.
  • U.S. Xpress’ recruiters are now able to focus on higher-value tasks like actually connecting with candidates.


increase in applicant volume.


hours saved per recruiter.

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