Food and Beverage
Established over 150 years ago, Nestlé is the world’s largest, most diversified food and beverages company. We have a unique global footprint and sell our products in 188 countries worldwide. Through enhancing quality of life and contributing to a healthier future, we aim to deliver sustainable, industry-leading financial performance and earn trust.
Could they automate that? The challenge was figuring out how to offload that much work, and that many conversations, for a massive amount of candidates, without sacrificing the quality standards people have come to expect from a globally beloved brand.
The solution to creating a better experience was automation; conversational software powered by an assistant, Olivia, who automates tasks like screening and interview scheduling via quick messages on the career site or a mobile device.
Olivia will automatically engage with candidates, regardless of when they open the conversation. 24/7.
Within the conversation, Olivia will serve candidates roles that are best-fit per their experience.
Candidates are able to ask questions about the company or role, and Olivia delivers them helpful information.