How GM teamed with Paradox to improve the candidate experience with conversational AI.
Interviews Scheduled
Candidates Conversed with
"Thank You" Messages Sent
Industry
:
Manufacturing
Employees
:
167,000+
Headquarters
:
Detroit, Michigan
General Motors is one of the largest automotive manufacturing companies in the world, with a passion for changing how people drive. Currently honed in on creating a more sustainable future, in 2020 GM announced that they are investing $35 billion into creating an entirely electric car lineup and becoming the global leader in electric vehicles (EV) by 2035.
On average, GM receives 1–2 million candidates per year.
To keep up, they were contracting over 55 recruiting coordinators to screen and schedule candidates — yet it was still taking 5–7 days to schedule interviews. In November 2021, GM officially rolled out their red carpet with Ev-e, a conversational recruiting assistant that could automate tasks via text or chat.
With Ev-e, GM is now able to reach candidates immediately in the way that’s most convenient for them (whether it’s on their career site or via SMS or WhatsApp), with zero time investment from recruiters. And since Ev-e seamlessly integrates with Workday, candidate profiles are built in the HCM in real-time, accelerating time to hire.
Ev-e will automatically reach out to schedule qualified candidates for interview, with no manual effort.
Ev-e syncs up with recruiters' calendars to optimize their schedules with the most interviews possible.
Ev-e will reach out when an interview is approaching to reduce no shows and keep GM top of mind.
Global Head of Candidate Experience