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89% interview scheduled rate with automation.

The story of how DFCU Financial cracked the recruiting automation code — providing exceptional experiences and efficiency.
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DFCU's team wants to create meaningful relationships with candidates, but that often resulted in them doing too much low-value work, like coordinating interview times over the phone.

DFCU implemented a conversational AI assistant, Olivia, to automatically handle candidate screening and Q&A, as well as scheduling all qualified candidates for interviews — all over the ease of a text conversation.

  • DFCU’s recruiters, no longer burdened with playing phone tag, saved hundreds of hours.
  • Due to the convenience of communicating over mobile devices, candidate ghosting has decreased tremendously.


interview scheduled rate

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Every great hire starts with a conversation.

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