5 min read

30% increase in hard-to-fill roles with Conversational AI.

How engaging candidates throughout the day and night with conversational software helped Houston Methodist solve healthcare hiring.

Industry

Healthcare

Regions

USA

Company Size

23,000+

Integrations

Paradox Products Used

Conversational Scheduling

Conversational CX

Conversational Capture

Challenge

Fast-paced healthcare hiring is challenging. Healthcare professionals typically work in twelve-hour shifts, making it hard for recruiters and candidates to engage with one another.

Solution

Houston Methodist implemented Mia, a conversational AI assistant, to screen and schedule qualified candidates. Mia helps to speed up the hiring process and empower candidates to apply 24/7/365.

Results

Leveraging assistive intelligence coupled with personality, Mia supports the hiring team’s efforts by enhancing the experience for both candidates and recruiters.
Houston Methodist can now engage with candidates at any time of the day. 60% of all candidate communication comes after hours.

88%

of Interviews Scheduled the Same Day Applied

30%

Increase in Hard to Fill Candidates

Read the full case study below.

Blog Posts

Conversational AI

4 min read

4 healthcare organizations that transformed hiring with AI.

Read the blog post

Conversational AI

3 min read

How Houston Methodist leveraged automation to transform their healthcare recruiting process.

Read the blog post

Webinar

Rethinking healthcare hiring with Tim Sackett.

Candidate Experience

57 min watch

Hiring in the healthcare industry often feels like an impossible task, but getting it right from the first interaction to the final hire is critical to the patient experience. Paradox partnered with industry analyst, Tim Sackett, to host TA pros, Teri Cayler of SSM Health and Carlos Fernandez of Houston Methodist, for a deep-dive discussion on healthcare’s dire hiring situation.

Watch the webinar recording

Speakers