Increasing screening conversion rate to 99% with recruiting automation.

First Watch focuses on serving customers, but felt they weren't spreading their “You First” culture to their candidates. They wanted to implement automation, but previous attempts had been unsuccessful and clunky.

First Watch turned to a conversational AI assistant, Olivia, to automatically screen and schedule qualified candidates. She’s improved the candidate experience, extending the “You First” culture to anyone that reaches out.

• First Watch is filling positions much faster, which has been critical as new stores begin to open.
• With conversational AI, First Watch is 103% staffed for current management hiring needs.