UnitingCare Queensland is a nonprofit that provides aged care, disability support, health care and crisis response services throughout Australia. One of the nonprofit’s arms, BlueCare, specializes in aged, disability, and community care. Trusted since 1983, BlueCare employees and volunteers help create better living environments for senior citizens, ensuring that as people grow into their older years, they still live life in all its fullness.
Amanda leads a team of 30+ TA professionals supporting the 4 sectors of the business — with 70% of the TA workforce spending time on BlueCare. With annual requisition numbers above 5,000, Amanda knew that headcount alone wouldn’t make this function the most efficient that it could be.
Recruiters should spend more time focusing on high-value recruiting tasks.
Candidates often had to wait days to hear back from recruiters.
Give candidates more points of contact to reduce the chance of drop-off.
Candidates were left in the dark about their hiring process and application status.
Olive engages candidates via mobile and handles administrative hiring tasks like screening and candidate Q&A. Olive’s ability to provide a high-touch experience for candidates, while lifting the burden of monotonous work for the BlueCare team, has improved the hiring experience.
In order to help BlueCare’s team make 300+ hires every month, Olive speeds up the hiring process and free’s up recruiters to spend more time on high-value recruiting activities.
With specific locations having more trouble on requisitions than others, time savings allow recruiters to shift efforts into regions that are harder to fill.
Olive allows recruiters to actually go out on-site and go visit leaders or clients — allowing them to get a really good understanding of what it is like to actually work on the front line.
With hours of time back, recruiters take part in proactive recruiting like sourcing and researching for leadership roles as well.