With a turnover rate of 211%, Captain D's hiring managers had to spend energy locating 12,000 new hires every year, making for an inexperienced and expensive process.
Captain D's now employs Paradox's Conversational ATS and Traitify Assessments, which helps convert top talent and identifies potential top performers early in the process.
Captain D’s shifted their focus from hiring as many people as possible to hiring the best fits. And since best fits stay on for longer, the number of open positions in restaurants is lower, saving Captain D's thousands.
75%
decrease in turnover
33%
YoY decrease in open positions

Flynn Group Director of HR Technology Mark Gibson and Captain D's VP of Human Resources Sean MacMillan went in on HR tech, removing administrative burdens to give General Managers their time back, spotting true culture fit, and how AI is transforming the future of restaurant talent acquisition.


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