Scheduling interviews 95% faster with conversational AI.

DKSH's strategy to break the language barrier provide a better candidate experience at a global scale.

Industry

Services

Regions

Asia

Company Size

7,000

Integrations

SAP

Paradox Products Used

Conversational Scheduling

Challenge

DKSH, a massive global company with 29,000+ employees and 5,000+ annual hires, faced a major hurdle: their hiring process was slow and not designed for their worldwide candidate pool.

Solution

DKSH partnered with a conversational AI platform to create "Genie," a multilingual AI assistant. Genie automates candidate engagement, screening, and scheduling, making the application process significantly faster and more accessible.

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Results

By automating their hiring with AI, DKSH slashed the time it takes to schedule interviews by up to 95%. This new process allows candidates to apply in their native language via mobile-first apps like WhatsApp in just 5 minutes, leading to a 67% conversion completion rate and a 99.6% candidate satisfaction rate. Ultimately, the AI solution not only improved efficiency and their employer brand but also freed up recruiters to focus on quality interactions with qualified talent.

99.6%

candidate satisfaction rate.

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Read the full case study below.

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Webinar

From Hype to Hire: How DKSH Scaled Recruitment with AI and Automation

Conversational AI

60 min watch

In the rapidly evolving recruitment landscape, AI and automation promise transformative results—but turning that promise into reality requires more than just technology.

Watch the webinar recording

Speakers