Saving $120K in annual scheduling costs with AI-powered automation.

OneDigital is an employer benefits and wealth management provied that has grown to 5,200 employees and 1,000 contractors. As an acquisition-heavy organization, they acquire roughly 30 small companies every year, making scalability the key to their success. However, the team found themselves spending 40% of their time on back-office administrative tasks rather than high-value activities.

To reclaim this time, OneDigital implemented Paradox’s conversational AI to automate interview scheduling and empower candidates to reschedule instantly. They further optimized their talent acquisition stack by integrating Workday, HiredScore, and Paradox under one single system — empowering recruiters to create an exceptional candidate experience.

By implementing this workflow, OneDigital reduced their $120,000 annual interview scheduling expense to nearly nothing, allowing those salary hours to be redeployed into more strategic areas. The transition created a significantly better experience for both hiring managers and candidates — providing OneDigital with a competitive hiring advantage.