High Volume Hiring
3 min read
August 28, 2023

Understaffing is costing you money — Here’s how to fix it.

What's the true cost for understaffing in frontline hiring?

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Understanding the true cost of understaffing.

Imagine you are the owner of a quick-service restaurant franchise. You have a great product, people love it, and — especially in this economy — you are selling it at prices that make sense to consumers. So what’s the problem? It’s staffing.

As a survey recently published in Quick Service Restaurants magazine showed, the average restaurant today is between 25–40 percent understaffed. Understaffing means a subpar customer experience and an underperforming restaurant. In fact, the QSR owners say they lose $500 per day in revenue that it would otherwise have been making for locations that are understaffed. 

And that’s not an easy challenge to fix quickly. The average time to hire is about 20 days. That means that even in the best case scenario in which a restaurant is solving all of its understaffing at once, it can take three weeks to turn the situation around. In those three weeks, a restaurant can lose $10,500 in revenue.

That’s a lot of money.

But what if you had technology to automate that hiring process? What if you could reduce your average time to hire to three to four days? What would it mean for your business to cut down the time it takes to fix its understaffing problem from three weeks to less than a single week?

Everyone is tired of understaffing.

Here are a few ways that better technology can help fix your understaffing problem:

Streamlining the hiring process:
Thanks to innovations like conversational ATS, these new solutions can automate many stages of the hiring process, from job postings to candidate screening. This reduces the time and effort that managers have to put in to recruit qualified candidates. 

Targeted recruitment strategies:
New hiring technologies allows restaurant owners to leverage data analytics to identify the most effective ways to recruit employees. By targeting the right platforms, job boards, and social media channels, companies can attract a better pool of qualified candidates, which increases the chances of finding the right people.

Enhanced candidate assessment:
Conversational ATS enables you to assess candidates more accurately and efficiently. Automated assessments, video interviews, and skill-based tests can provide valuable insights into candidates' abilities and cultural fit, helping you make the right hiring decisions quickly. 

How Conversational ATS transforms hiring.

Conversational ATS is the antidote to understaffing. With traditional applicant tracking systems, recruiting teams would be spending hours helping hiring managers and candidates simply navigate the platform and manage administrative hiring tasks. That created a slow, laborious process that explains why it takes nearly three weeks to hire an employee.

Conversational ATS has the ability to automate and create two-way dialog in a way that everyone is familiar with: text-based communication. It eliminates painful logins, confusing applications, and bad processes. It does all of that with minimal candidate drop off too. 

It’s not just about freeing up recruiter and manager time for better results. Conversational ATS can bring data and analytics that can help you make more strategic decisions about candidate flow or job advertising decisions. 

Most importantly, Conversational ATS just works. Most applicants and hiring managers won’t ever know they are naturally interacting with an advanced ATS. They just know it streamlines and automates the parts of the hiring process that can drag on. It’s a better experience for everyone and it solves the challenge of understaffed organizations. 

Flip the script.

Understaffing is a difficult problem to fix for any restaurant leader. When left unchecked, it can mean a bad customer experience and a bad bottom line. Thousands of dollars and even the solvency of a location is at stake when you can’t hire people. 

Fortunately, there is a way to overcome it. With conversational ATS, you can overcome the challenges that inadequate staffing can cause.

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