How Ace Hardware transformed their hiring process with conversational AI.

Ace Hardware saw an influx of business during the pandemic. To service the increased traffic, they needed to hire more warehouse workers in an extremely competitive market. But, their hiring process lacked efficient technology and candidates were getting stuck in their days-long process or being snatched up by competitors. Plus, the administrative burden, like scheduling hundreds of candidates, was holding back the corporate recruiting team. 

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Ace Hardware turned to a certified Workday integrated partner, Paradox, in order to leverage conversational AI in the recruiter process — taking the administrative hiring burden off of their hiring managers.

• There's several hours a week that recruiters don't have to spend hunting down candidates and trying to schedule interviews — allowing phone screens to take minutes instead of hours.

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