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Conversational AI
3 min read
December 23, 2022

5 companies that got interview scheduling right in 2022.

A lot of organizations made major hiring transformation in 2022, but here are five that really stood out to us when it came to scheduling interviews seamlessly.

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We're going to go ahead and say it: 2022 was the Year of the Candidate. The hiring landscape went through a seismic shift in 2020, and while things have begun to settle two years later, we're living in a completely different world now — one where candidates have more power and control in the hiring process than ever before. They're demanding better experiences, and rightfully so. Faster. Easier. Simpler. The employers willing to adapt and meet these demands are the ones finding the most success right now. In particular, 2022 has shown us that the employers getting candidates scheduled to an interview fastest (and simplest) are seeing incredible overall results.

Here are five organizations that got interview scheduling right in 2022.

McDonald’s.

McDonald’s has an incredibly high standard of experience when it comes to their restaurants. For customers, the common theme in any restaurant, no matter the location, has always been: consistent, fast, and convenient. McHire, the custom, mobile-first hiring solution that is led by a conversational AI assistant named Olivia, was built to continue these values into the hiring process for candidates. Consistent, fast, and convenient hiring.

Take a look for yourself:

 

Since implementing McHire:

  • McDonald’s has seen time from screening to interview scheduled go from three days to three minutes. 
  • Returned four to five hours back to restaurant managers each week. 
  • Spending less time managing their calendar scheduling interviews and more time managing their teams.

General Motors.

General Motors set high expectations for themselves and their future growth: becoming the global leader in electric vehicles by 2035. A task as tall as that can’t just rely on innovation from within, but finding the talent to join great teams within the organization. And finding the technology to help them find that talent. To change the kind of company they were, they needed to change the kind of people they hired, too. And that meant changing the way they hired. 

The end result was GM bringing on a conversational assistant named Ev-E who could automate screening and scheduling and allow the company to efficiently move their overflow of applicants through the hiring process. Plus, it helped remove massive time stealers from their recruiters, improving morale and empowering them to do more impactful work. Win win.

Here’s what it looks like:

 

Since implementation of conversational AI GM’s assistant Ev-E has:

  • 52,000+ interviews scheduled.
  • Seen over $2 million in cost savings.
  • Reduced time to schedule from five days to just 29 minutes.
  • Received over 10,000 “thank you” messages from candidates.

Regis Corporation.

Regis Corporation, with 8,000 owned or franchised salon locations, like others in the salon industry, are looking to hire candidates as soon as they graduate beauty school. Candidates are looking for speed and convenience in a job opportunity, and want to see that reflected in the hiring process.

With an empowered talent pool, competition for the best of the best stylists is extremely fierce amongst salon brands. In order to beat competition to top qualified stylist candidates and reduce candidate ghosting, Regis Corp. implemented interview scheduling software within their 100% fully automated recruiting process. Allowing for candidates to funnel through an entire recruiting process, without a single recruiter.

Here are their results so far:

Compass Group.

Scaling up recruiting technology is incredibly difficult, so how is Compass Group able to hire over 100,000 people with just a team of 20 recruiters? Boasting a 1:5,000 recruiter to hire ratio. And no, it's not from requiring each recruiter to stay up 24/7 chasing after candidates. It actually allows them to sit back and let the automation work its magic, allowing for candidates to get screened or scheduled for an interview no matter the time of day. Interview scheduling software has allowed one of the largest employers (6th largest to be exact) in the world to scale up automation in their hiring process, while still providing a positive candidate experience.

Here’s what else they have seen:

  • 85% of candidates finish their job application, reducing candidate drop-off.
  • 600% increase in conversion rate.

Houston Methodist.

Hospital networks like Houston Methodist need to be able to hire 24/7. With talent being as important as the patients in their beds, not filling a role is simply not an option. Whether their reasoning be burnout or not getting the shifts they want, hospital employees may want to apply for a new job within an instant. And if that instant happens to be 3 a.m. after a long shift, there needs to be a way for them to be screened and have questions answered. For Houston Methodist that solution is Mia, a conversational AI.  

Here are their results of Mia:

  • 60% of the candidate interactions are happening after hours.
  • Allowing candidates to get screened and scheduled for interviews at any hour of the day (even after a 12 hour shift ends at 3 a.m.)
  • 88% of interviews were scheduled the same day that the candidate applied.
  • 30% Increase in hard-to-fill Candidates.


Plenty of organizations from 100+ employees to Fortune 500's have used interview scheduling software to assist their recruiters and transform the hiring experience. We crunched the numbers of how these assistants performed all together in 2022, come see for yourself: Paradox Year in Review 2022

Written by
Tyler McEvilly
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Content Specialist
Tyler McEvilly
Written by
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