Workday is a rapidly growing global organization consistently hiring for a wide range of roles, from Account Executives to AI Product Managers. With over 1,900 open positions spread across the globe at any given time, their talent acquisition team was bogged down by the administrative weight of scheduling. The manual back-and-forth was slowing momentum, with interview confirmations taking 2 to 4 days, and the entire interview process taking 8 to 10 days.

To accelerate their hiring process and empower their recruiters, Workday implemented Paradox’s conversational AI into their existing ecosystem. The technology seamlessly engaged with candidates, allowing them to apply, get scored, and instantly schedule interviews — all while keeping recruiters, hiring managers, and TA coordinators aligned without the manual effort.

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Workday drastically reduced their time-to-hire metrics, dropping interview confirmation times from 2–4 days to just 6–9 hours. The total time to complete interviews was cut in half, from 8–10 days down to 4–5 days. Ultimately, Workday reclaimed over 23,000 hours of team time over two years, empowering their staff to step away from administrative logistics and get back to the heart of recruiting: connecting with great people.