Decreasing interview cancellations by 26% with AI automation.

Prior to Paradox, NCS Group contracted three employees to handle interview scheduling for 500 candidates weekly. Recruiters were held back by manual processes and a poor experience that led to candidate dropoff.

By integrating Paradox alongside SAP SuccessFactors, NCS Group is able to leverage conversational AI as a 24/7 hiring assistant for recruiters — eliminating manual hiring tasks and converting candidates at a much quicker pace.

Since Paradox, NCS Group has processed more than 24,000 candidate applications.