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Scheduling interviews 99% faster with AI.

How the largest mutual insurer and investment company in the U.K. innovated their scheduling with conversational AI.
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Royal London’s success is contingent on hiring the top financial-minded people in the world. A slow scheduling process made landing top talent a challenge for the mutual.

Royal London partnered with Paradox to modernize their interview scheduling process atop SAP SuccessFactors. The goal: meet candidates where they are and deliver a lightning-fast process to engage top talent and minimize drop-off.

  • With Paradox’s Conversational Scheduling, Royal London now has a process that works for both candidates and recruiters.
  • It used to take Royal London three days to schedule an interview. With Conversational Scheduling and Peli, that number has dropped to 29 minutes.

99%

decrease in time-to-schedule.

72

NPS score with AI.

Read the full case study below.
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