ETHICAL AI

AI that makes  hiring more human.

The paradox of using AI to hire at scale is that it makes the recruiting process more human. We’ve seen the hundreds of millions of conversations to prove it.

Our ethical AI principles.

Transparent.

Our AI infrastructure is deeply researched and evaluated. Our promise is transparency in the technologies we use — and how they work. We will not use “black box” AI that does not meet standards set by international organizations like the OECD.

Fair by design.

We evaluate every feature to ensure it is designed to exclude bias and limit the scale of existing biases. We will only offer products that are designed to facilitate fair, measurable and legal hiring.

Safe and secure.

Paradox’s AI architecture is designed with privacy, security, and safety at its core. Our systems are robustly engineered to withstand real-world conditions, prevent misuse, and protect candidate information.

Accountable

Our job is to build innovative and ethical AI; it’s your job to choose when and how. As your partner, we believe that all parties participating in AI should be accountable for how they are deployed and function.

Science-backed, candidate-focused assessments.

Enhance the candidate experience  — not hinder.

Our assessments are visual-based and mobile-first, which increases inclusivity and drives a 96% average completion rate. They are built to be concise, engaging, and directly relevant to the job role.

Grounded in behavioral science.

Backed by Big Five science and other frameworks, we provide candidates and employers with transparency on how we establish the psychometric properties of each assessment.

Built with PhDs in I/O psychology.

Our I/O psych team is integral to our assessment development, from initial concept and design to rigorous testing and validation. Our assessments are infused with decades of scientific research on human potential and fair evaluation.

Our I/O psych team helps create more ethical assessments.

Many AI hiring tools only focus on data patterns, which can perpetuate bias. Paradox’s psychology + product approach uses deep human expertise to build products with the nuance of human behavior and potential.

Fairness.

We share direct insight into how our assessments drive equity and fairness in the hiring process.

Reliability.

We evaluate and design our assessments to ensure they deliver consistent results

Validity.

We validate that our assessments measure and predict what they’re intended for.

Legislation and regulation.

New York City Local Law 144

Our most recent bias audit was completed on April 21, 2025 and was commissioned from Holistic AI in connection with New York City Local Law 144: Conversational AI Platform and Traitify Assessments.