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How SSM Health created a better recruiting process using conversational AI.

By introducing conversational AI, SSM Health cut their time to schedule from 2-3 days, to just 3 minutes.
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Typically, hiring an employee in healthcare takes 60–80 days. And even if you find candidates who fit the bill, they're often scooped up by a competitor because it takes so long to hire them. 

With the addition of their conversational AI assistant, Olivia, SSM Health recruiters can skip the tedious administrative work, like scheduling, and speed up the recruitment process for candidates.

  • SSM moves top talent through the screening process and into interviews much quicker — cutting their time to schedule from 2–3 days to just 3 minutes.
  • By introducing Olivia, SSM made its hiring process as streamlined as possible; drastically reducing time spent on administrative tasks

1,500

candidates registered

99%

reduction in time to schedule

Read the full case study below.

Rethinking healthcare hiring with Tim Sackett.

Hiring in the healthcare industry often feels like an impossible task, but getting it right from the first interaction to the final hire is critical to the patient experience. Paradox partnered with industry analyst, Tim Sackett, to host TA pros, Teri Cayler of SSM Health and Carlos Fernandez of Houston Methodist, for a deep-dive discussion on healthcare’s dire hiring situation.

Watch the webinar recording
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Speakers
Tim Sackett
President, HRU Technical Resources
Teri Cayler
Senior Leader of TA Operations, SSM Health
Carlos Fernandez
Talent Acquisition Director, Houston Methodist
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Every great hire starts with a conversation.

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