Compass Group hires 120,000 workers a year with a recruiting team of just 20 people.

Compass Group, a global contract foodservice leader, was grappling with the challenges of high-volume hiring, a complex tech stack, and the need for more efficient candidate engagement.

Compass implemented an AI assistant, Olivia, to streamline their hiring processes, automate candidate interactions, and integrate with their existing HR technology — specifically, SAP Success Factors.

• By empowering the recruiting team with conversational AI, Compass Group now has a 1:5000 recruiter-to-hire ratio.
• Compass Group has implemented a streamlined TA tech ecosystem with SAP and Paradox integrations to instantly engage candidates.